I am a qualified Social Worker registered with Social Work England, with over 11 years of experience in adult health & social care, predominately in hospital discharge planning, for Durham County Council and Darlington Borough Council.

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I have witnessed the anxiety and frustration misinformation and the feeling of 'rushed' care planning can cause for individuals and their families during already challenging times. This often adds unnecessary pressure and can leave people feeling unsupported and without the guidance they are entitled to receive. 

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It became increasingly clear there is a lot of misinformation shared by so-called “trusted” sources, from primary health services to the volunteer sector, that have little or no direct experience in adult social care, particularly in relation to the local services provided by councils.

In addition, councils are facing significant pressures due to reduced funding and ongoing staffing shortages. With increased reliance on newly appointed or agency staff who may not yet be fully trained, this can lead to assessments and care planning feeling rushed and incorrect or inconsistent advice being given.

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​But that's why we are here, you don’t have to face these decisions alone. Let us stand by you and give strength to your choices ensuring your voice is heard, and support YOU to make informed choices that reflect what matters most, bringing both professional insight and genuine compassion to every situation.